Georgetown City Hotel - Penang

ex. Berjaya Penang Hotel

Jalan Burmah, One-Stop Midlands Park, Penang, Malaysia, 10350  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Georgetown City Hotel - Penang

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Valet parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Restaurant buffet

Cafe

Coffee shop

Lobby bar

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Sauna

Overview

Georgetown City Hotel is a 4-star venue set just 2.8 km from P Ramlee Gallery, Cheong Fatt Tze Mansion and Pinang Peranakan Museum.

The hotel boasts beautiful location not far from a temple, a museum and a theater as well as gardens and forests. The property is in a 20-minute walk to Penang city center.

The venue is set next to a shopping mall, entertainment outlets and a market.

Penang International airport can be reached in 20 minutes by car from Georgetown City Hotel.

Rooms

The property comprises 320 luxury rooms appointed with an in-room safe, ironing facilities, flat-screen TV, individual climate control and complimentary wireless internet as well as a dishwasher and coffee/tea makers. They feature bathrooms with a bathtub, a hairdryer and a bidet.

Eat & Drink

Guests will enjoy Chinese dishes served at the lounge restaurant. Cosy Ambiance Of The bar is available on site. Cassis Restaurant and Nandos serve a selection of meals within 300 meters from the venue.

A buffet breakfast is served at the price of MYR 15.08 per person per night. 

Services

The hotel also offers limousines for rent.

Relax

Guests will appreciate live music and live performances organized at the hotel. On-site amenities for fitness include a gym and a fitness centre.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private parking is possible on site.

Number of floors:   21.  Number of rooms:   320.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking on request
  • Free parking
  • Free on-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Elevator
  • Drugstore/Pharmacy
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Coffee shop
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Limousine service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Lobby bar
  • Outdoor dining area
  • Halal food
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sauna

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bidet
  • Slippers
  • Room toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Direct dial telephone
  • Plug adaptor
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • Older children/adults may stay at the price of MYR 81.62 per person per night in an extra bed. 
  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 11 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Georgetown City Hotel - Penang Penang location
Show big map »

Hotel Address:

Jalan Burmah, One-Stop Midlands Park, Penang, Malaysia, 10350

Get directions
City Center
  • Penang
    1.7 km
Airports
Restaurants
  • Cassis Restaurant
    260 m
  • Bella Italia (cuisine: Italian)
    380 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    21
  • Number of rooms:
    320

Hotel Awards

MalaysianHOTEL AWARDSHighly RecommendedPenangGeorgetown City Hotel

According to guest reviews, the hotel has been rated as
Best Design Hotels in Malaysia

Use Badge

Rooms and availability

Georgetown City Hotel photos Room
Standard Single Room
Bed type: 1 Single bed or Double bed or 2 Single beds
Size: 19 m²
Check Prices
  • Air conditioning
— Less information+ More information

Standard|Single Standard

Room facilities
    Standard Suite
    Check Prices
    — Less information+ More information
    Georgetown City Hotel photos Room
    Junior Suite
    Bed type: 2 Single beds or Double bed or Twin beds or 1 Single bed
    Size: 41 m²
    Check Prices
    • Air conditioning
    • Bathtub/shower combination
    — Less information+ More information

    Junior Suite|JUNIOR SUITE

    Room facilities
      Georgetown City Hotel photos Room
      Superior Twin Room
      Bed type: 2 Single beds or Double bed or Twin beds or 1 Single bed
      Size: 27 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Superior|Superior Room - Breakfast included

      Room facilities

        How to reach hotel

        hotel Georgetown City Hotel - Penang Penang location
        Show big map »

        Hotel Address:

        Jalan Burmah, One-Stop Midlands Park, Penang, Malaysia, 10350

        Get directions
        City Center
        • Penang
          1.7 km
        Airports
        Restaurants
        • Cassis Restaurant
          260 m
        • Bella Italia (cuisine: Italian)
          380 m
        Hotel information
        • Check-in:
          from  12 pm
        • Check-out:
          until  12 pm
        • Number of floors:
          21
        • Number of rooms:
          320

        Hotel Awards

        MalaysianHOTEL AWARDSHighly RecommendedPenangGeorgetown City Hotel

        According to guest reviews, the hotel has been rated as
        Best Design Hotels in Malaysia

        Use Badge

        Georgetown City Hotel Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        • Penang Hill - 4.2 km

        Popular areas

        • City Center - 1.6 km

        Monuments and Landmarks

        • Khoo Kongsi - 4.0 km
        • Fort Cornwallis - 4.3 km
        • Penang Jetty - 4.6 km

        Local attractions

        • Penang Hill - 2.7 km
          Georgetown, Penang IslandMalaysia
        • P Ramlee Gallery - 2.7 km
          40A Jalan P Ramlee (formerly Counter Hall), Georgetown
        • Pinang Peranakan Museum - 4.2 km
          29 Church Street, Georgetown
        • Acheen Street Mosque - 2.7 km
          Georgetown, Penang IslandMalaysia
        • Komtar - 3.3 km
          Georgetown, Penang IslandMalaysia

        Near the hotel

        • Dharmikarama Burmese Temple - 790 m
          Lorong Burma, Georgetown
        • Arulmigu Balathandayuthapani Temple - 880 m
          Jalan Kebun Bunga, Georgetown
        • Penang Botanical Gardens - 1.1 km
          Jalan Air Terjun, Georgetown
        • Wat Chayamangkalaram - 790 m
          Lorong Burma, Georgetown
        • Ibox Museum of Glass Penang - 920 m
          80-O Jalan Mount Erskine, Georgetown

        Restaurants nearby

        • Cassis Restaurant - 260 m

          Address: Burmah Road

          66% likes this, based on 40 reviews
          Price Range: GBP 5 - GBP 9

        • Nandos - 440 m

          Address: Gurney Plaza

          61% likes this, based on 27 reviews
          Cuisine: International, African, Healthy, Peruvian

        • Chillis - 670 m

          Address: G Hotel

          Cuisine: American

        • Bella Italia - 380 m

          Address: Belissa Row Pulau Tikus

          69% likes this, based on 50 reviews
          Cuisine: Italian
          Price Range: GBP 12 - GBP 16

        • Oh Sushi - 630 m

          Address: 3E-G-5, Block E, Ground Floor

          65% likes this, based on 38 reviews
          Cuisine: Japanese

        Hotel information
        • Check-in:
          from  12 pm
        • Check-out:
          until  12 pm
        • Number of floors:
          21
        • Number of rooms:
          320

        Hotel Awards

        MalaysianHOTEL AWARDSHighly RecommendedPenangGeorgetown City Hotel

        According to guest reviews, the hotel has been rated as
        Best Design Hotels in Malaysia

        Use Badge

        Hotels nearby
        Grand Inn Penang
        3 stars
        3 km
        Hotel Jen Penang
        4 stars
        4 km

        Georgetown City Hotel Reviews

        Guest reviews are submitted by our customers after their stay at Georgetown City Hotel

        Average guest rating

        6.4out of 10
        Good
        Based on 122 reviews

        Guest reviews

        • Family with children
          9.2

          any time to check in late,no hassle.

          car park area still lack of secureness.

        • Family with children
          3.2

          The hotel is really old and did not meet my expecation. Further for the junior suite, it does not have much ammenities, no hair dryer, no refreshments in the fridge and the room is not very clean.

        • Family with children
          3.2

          Such a inefficient hotel. Such a big hotel but only 2 computers proceeds with check-in, the staffs are slow and inefficient, the room even not ready by 3pm. Toilet was not clean and still have some hair in the toilet bowl. Outlook of hotel so rundown, parking space so limited, very limited choice of food surrounding area shopping area also far away. Is not convenience without car. Is really cant classify for 4 star hotel as they claim.

        • Family with children
          7.0

          Good service and attention. Value for money.

          Other guests on my floor were making a lot of noise and woke my baby (all this at 12midnight - 1am). After informing the Front Counter twice, the other guests were still noisy, walking in and out of their rooms, talking loudly to each other, complaining to each other, etc.

        • Family with children
          5.8

          Bus stop to/from airport in front of the hotel, near adventist hospital

          They didnt vacuum the carpet everyday . not too clean lobby, corridor

        • Single
          6.4

          Basically everything is ok, except for the floor carpet, never vacuum, kind of dirty. Wifi needs to pay,MYR5/hour.

        • Couple
          6.6

          The room was big and spacious. Me and my gf loved it.

          The staff are not friendly and the service is poor. The aircon stopped working, they said they were going to change my room but they never gave crap about us they left in the same room.

        • Older travelers
          6.6

          The location of the hotel is quite good within walking distance to gurney drive and pulau tikus market. The room I stayed is generally quite clean and have good facilities good except the toilet facilities as commented below.

          Lack of staff manning the counter. During check out time, there was only one or two staff manning the reception and cashier counters. Hotel's toilet in room not really clean and also the toilet at lobby is very dirty and wet. The hotel's toilet does not have hair blower/dryer and shampoo which are generally provided by most hotels at this price range. Poor direction to hotel's car park. Upon entry into the complex, there was no clear sign of the hotel car park ( which is further up ). There are about 3 entries to separate car park and initially I parked wrongly at the shopping complex car park. You need to improve on car park direction.

        • Older travelers
          6.6

          staff very friendly and helpful hotel location is a plus

          Airconditioning don't work well i.e. not cold enough, even after maintenance staff fixed it. As our stay was 2 days only we did not press matter further.

        • Group of friends
          7.4

          The location was good, helpful bell boy n reception. Shopping mall just next to hotel.

          Hotel looks old n not very clean. Not value for money.

        • Family with children
          6.6

          Friendly staffs. The only thing is the furniture and design abit old. Should change to lcd tv.

        • Couple
          5.8

          The view was amazing and rate was good

          Not very clean rooms very expensive restaurant

        • Older travelers
          3.2

          I like the sevices.......

          Bed cover ery dirty, I call to customer service they giving very slow n bad service. Air-corn very noisey, they don't solve the problem also. One word 'bad'

        • Single
          6.2

          The hotel is conveniently located in terms of access to the city and good food, close to Gurney Drive.

          When I checked in, I was horrified to hear that "No Smoking" rooms are not available. When I enquired about this with the Front Desk staff I was even more horrified to be told that Berjaya is a "Smoking hotel". I travel extensively and this is the first time I have heard of such a thing. Clearly Berjaya Hotel is out of touch with both national and international standards and trend. Just Google "smoke free hotels" and you will get 18,600,000 hits. The front desk staff was very polite and explained to me that "No Smoking" rooms are difficult to enforce and that is the reason. I noticed Berjaya Hotel has "No durian" policy which is being strictly enforced. This policy has no legal basis yet the hotel has chosen to make this a hotel policy and enforce it strictly. So poor enforcement of a policy is just an excuse. I will never stay in Berjaya Hotel again and will never recommend it to anybody.

        • Couple
          7.4

          The place is walking distance to Gurney Drive, Penang's Food Centre.

          The hotel does not allow us to check out at 1.00pm.

        How to reach hotel

        hotel Georgetown City Hotel - Penang Penang location
        Show big map »

        Hotel Address:

        Jalan Burmah, One-Stop Midlands Park, Penang, Malaysia, 10350

        Get directions
        City Center
        • Penang
          1.7 km
        Airports
        Restaurants
        • Cassis Restaurant
          260 m
        • Bella Italia (cuisine: Italian)
          380 m
        Hotel information
        • Check-in:
          from  12 pm
        • Check-out:
          until  12 pm
        • Number of floors:
          21
        • Number of rooms:
          320

        Hotel Awards

        MalaysianHOTEL AWARDSHighly RecommendedPenangGeorgetown City Hotel

        According to guest reviews, the hotel has been rated as
        Best Design Hotels in Malaysia

        Use Badge